Privacy policy

Kimita Onsen Mori no Izumi (hereinafter referred to as “our company”) hereby declares the following information regarding the collection of personal information. We will only collect personal information from individuals who understand and agree to the terms below. We will handle the provided information strictly within the scope of intended use as stipulated below.

1．Handling of personal information

We acknowledge the importance of personal information and consider protecting personal information as a social responsibility. This site complies with laws and regulations regarding the handling of personal information and will properly acquire, use, and manage the personal information collected. We will ensure that personal information will be handled appropriately and utilized only within the scope of the intended use.

2．Collection of personal information

When inquiring about our company’s services, we will ask your name and e-mail address, which we treat as personal information that we will handle with care.

3．Intended use of personal information

We will use the personal information to respond to inquiries (i.e. contacting the sender of the inquiry).

4．Use of acquired personal information

Except in cases where we have a legitimate reason in order to comply with laws and regulations, we will not provide personal information acquired via this site to our partners or third parties without the consent of the individual who provided the personal information.

5．Forbidden entry

If our company determines that you are causing a disturbance to other customers, you may be asked to leave. In this case, if you are still seen within our premises, you will be asked to leave swiftly, and you will not receive a refund of the reservation fee.

We also do not allow entry to those who

• are extremely intoxicated
• have tattoos, are suspected to be members of organized crime groups or other related unlawful organizations
• have a skin disease, or carry a contagious disease

6．Inquiry contact

Inquiries regarding the handling of personal information will be directed to